A. Purpose /Role of the job /: Describe in 1 phrase what contribution the job is expected to make to the organisation’s objectives

	The quality engineer is responsible for the safe, efficient and reliable and routine operation of the offline- and online laboratories. This position will control the product specification and ensure the product quality released to customer comply with ISO9001 and manage customer complaint coordinating investigation within define company KPIs and control the ISO document database compliance with ISO system, including ISO audit of all organizations to assure that company standards are maintained and product integrity is preserved.
	The quality engineer is responsible for quality system set up & maintenance. Lead and participate customer complaint & trouble shooting related product.

 SHE 
•	Promoting and upholding the safety performance in accordance with behavioural and process safety directives
•	Compliance with and promotion of different behavioural and process safety initiatives and measures - initiation and monitoring / tracking 
•	Incident investigation (focus on assets): Initiation, participation, co-ordination and monitoring / tracking of actions. Contribute to Behaviour Based Safety (BBS) program at site
•	Follow up and implement any SHE and quality related legislation, participate in safety trainings
•	Support Site SHE committee to resolve safety issues and drive SHE performance.
•	Incident reporting and investigation, MOC, action item tracking
•	Collaborate to track and close all SHE related action items from audit, plant walkthroughs.
•	Contribute to company Asset Care program
•	Participate on the company Sustainability program at site.
Laboratory Guidance 
•	Work closely together with process manufacturing team and E&I process control – and automation engineer for an efficient interface between the LIMS, DCS in main control room and local control cabinets in the online lab.
•	Support Lab supervisor in training the laboratory technicians in operating the equipment
Quality management system 
•	Document plan of ISO 9001 internal audit and propose approval to QM/QA manager
•	Implement audit in all functions according to ISO requirements to ensure the implementation
•	Prepare report on audit results including nonconformities and observation to QM/QA manager
•	Follow-up of the corrective actions for nonconformities
•	Evaluate the efficiency of corrective actions
•	Prepare management review according to ISO requirements and report to top management
•	Coordinate plan of ISO authority on-site inspection to ensure ISO certification
•	Coordinate of Substance volume track
•	Continuous monitoring and improvement of management processes
Non-conformance management 
•	Investigate root causes for complaints regarding quality issues and report on investigation results to managers and production and marketing & sales
•	Determine corrective actions according to investigation results with the related functions (production, logistics, marketing & sales)
•	Monitor and accelerate notification to ensure customer feedback in time
•	Monitor complaint status and report to QM/QA manager with recommendation
•	Co-ordinate customer sample delivery and pilot production tracking
Projects, 3rd party contact 
•	Lead projects in regard to expertise, scope and budgeting for laboratory equipment
•	Co-ordinate product certification and sampling
•	Completion of QM module setup in SAP system.
F. Required profile:
Level of education & Knowledge: 
•	Bachelor’s degree in quality assurance and Quality Control with at a minimum 15 years’ experience in the chemical process industry.
•	Additional knowledge and experience in manufacturing, safety, health and environment as well as in personnel management is preferred 
Experience in general: 
•	Fluent in written English
•	At least 8-10 years of experience in a in Quality Assurance and Quality Control position at a (petro)chemical company. 
•	The leadership express yourself in a natural, respectful way. 
Technical skills:
•	Has working knowledge of applicable laboratory codes and standards (e.g. ISO/DIN standards, Good Laboratory Practice, ….)
•	Has knowledge about the practical use of laboratory statistics and mathematics for the evaluation of analytical methods and performing statistical process – and quality control on lab data, reference samples etc.. Experience with statistical techniques such as chemometrics, DOE,… is a plus
•	Has solid understanding and working experience with various inorganic and organic analytical techniques Experience with polymer analytical techniques and polymer specimen preparation is a plus, e.g. viscosity measurements, mechanical testing methods, laboratory injection/extrusion molding machinery,…;
•	Has working knowledge about laboratory data management & analysis software and applications 
•	Has relevant SHE knowledge to Lab operations and Lab Chemical/sample handling.
•	Has knowledge to ISO 9001 standard